Please understand there are NO REFUNDS. If you are dissatisfied with your service, call the salon within one week for an adjustment. A complimentary adjustment will be considered, based upon the circumstances provided. Our consultations are notated for reference, to avoid any misunderstandings. Results always vary. Our appointments are structured by time slots. Providing additional service beyond the allotted timing for the scheduled appointment means additional costs may apply to our originally listed price. Your service provider will be confirming the price with you before appointments are initiated. You have read and agree to comply with salon policies by opting to use our services.